Mad Brook Garden respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and the services that may process information when you visit our website or place an order.

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INFORMATION WE COLLECT

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Information You Provide

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We may collect information you voluntarily provide when you contact us or communicate with us, including:

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• Your name

• Email address

• Phone number

• Information included in your message

 

When you place an order through our Square storefront, Mad Brook Garden may receive information needed to process and fulfill your order, including:

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• Your name and contact information

• Your delivery address or participating community

• The products you order

• Order and transaction status

• Delivery instructions or other information you provide with your order

 

Payments are processed securely by Square. Mad Brook Garden does not receive or store your complete payment-card number. Square processes your information according to its own privacy notice.

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Information Collected Automatically

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When you visit this website, Wix and related services may automatically collect certain technical and usage information, such as:

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• Your IP address

• Browser and device information

• Pages visited and interactions with the website

• Referring website

• Date and time of your visit

• Cookie and analytics information

 

HOW WE USE YOUR INFORMATION

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We may use your information to:

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• Respond to questions and inquiries

• Process, fulfill, deliver, or refund orders

• Communicate with you about an order

• Provide customer support

• Operate, secure, and improve our website and services

• Maintain appropriate business and transaction records

• Comply with applicable legal obligations

 

HOW INFORMATION MAY BE SHARED

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We may provide information to companies that help us operate the website, process payments, fulfill orders, or provide related services. These currently include Wix, which hosts this website, and Square, which operates our online storefront and processes payments.

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We may also disclose information when required by law or when reasonably necessary to protect Mad Brook Garden, our customers, or others.

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Mad Brook Garden does not sell your personal information or provide it to third parties for their own direct-marketing purposes.

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COOKIES AND ANALYTICS

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This website uses cookies and similar technologies provided by Wix and related services. Some cookies are essential for the website to function. Others may help us understand website usage and improve the visitor experience.

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You may control cookies through your browser settings and, when available, through the cookie preferences displayed on this website. Disabling some cookies may affect how the website functions.

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DATA RETENTION AND SECURITY

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We retain personal information only as long as reasonably necessary to fulfill orders, provide services, maintain required business records, and comply with legal obligations.

We use reasonable measures to protect the information in our possession. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

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YOUR CHOICES

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You may contact us to ask about personal information we maintain about you or to request that it be corrected or deleted. Some information may need to be retained for transaction records, tax requirements, fraud prevention, or other legal obligations.

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THIRD-PARTY WEBSITES

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This website contains links to third-party websites and services, including Square. Their collection and handling of information are governed by their own privacy policies. Mad Brook Garden is not responsible for the privacy practices of third-party websites.

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CHILDREN'S PRIVACY

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This website and our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

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CHANGES TO THIS POLICY

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We may update this Privacy Policy as our website, services, or legal obligations change. The date at the top of this page identifies the most recent revision.

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CONTACT

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Questions or requests concerning this Privacy Policy may be sent to:

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farm@madbrookgarden.com

 

You may also contact us through the Contact page on this website.